Privacy policy

1. General

By accessing or using the Site, you agree to be bound by the terms of this Policy. TYOSHI values the trust you place in us and follows the highest standards of data privacy and secure transactions.

2. Information Collected

We may collect the following categories of information from users:

Personal Information: Your full name, contact details (address, email, phone number), date of birth, identity/address proofs, and any other identifiers you provide.
Financial Information: Bank account details, payment card information, transaction history, or income documents as required for purchases or services.
Technical Information: IP address, browser type, device information, operating system, referral URLs, and usage patterns collected through cookies and analytics tools.
Other Information: Information voluntarily shared through surveys, feedback forms, or customer support interactions.

3. Use of Information

We may use your information for the following purposes:

To process and fulfil orders, including payments and delivery.
To facilitate your use of the Site and improve user experience.
To communicate with you regarding account management, service updates, and policy changes.
To provide information about TYOSHI’s products, offers, promotions, and marketing campaigns.
To conduct internal research, analytics, and audits to enhance our services.
To detect and prevent fraud, abuse, or illegal activities.
To comply with legal, regulatory, or judicial obligations.

4. Retention of Data

We retain personal information only as long as necessary to:

Fulfil the purposes outlined in this Policy,
Comply with applicable laws, or
Resolve disputes and enforce agreements.

Once your account is terminated, data will be securely deleted or anonymized, unless retention is legally required.

5. Disclosure of Information

We may share your information with:

Our employees, consultants, affiliates, contractors, service providers, and business partners, on a need-to-know basis.
Third-party vendors involved in payment processing, logistics, analytics, or marketing activities.
Regulatory authorities, law enforcement agencies, or government bodies when required by law.
Any successor entity in the event of a merger, acquisition, or corporate restructuring.

TYOSHI does not sell or rent your personal data to third parties.

6. Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction.

Security measures include but are not limited to:

Encrypted communications (SSL/TLS),
Access control mechanisms,
Regular audits and monitoring.

However, no method of electronic storage or transmission is 100% secure, and TYOSHI cannot guarantee absolute security.

7. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to:

Remember your preferences,
Enhance browsing experience,
Analyze site traffic and usage patterns,
Deliver personalized content and marketing.

You may disable cookies through your browser settings, but certain features of the Site may not function properly.

8. Updating and Amendment

We reserve the right to update or modify this Policy at any time without prior notice. Changes will be effective immediately upon posting on the Site. Continued use of the Site after modifications constitutes acceptance of the updated Policy.

9. Your Consent

By using the Site, you consent to the collection, storage, processing, and sharing of your personal data as outlined in this Policy. If you do not agree with any terms, please discontinue use of the Site.

10. Grievances, Inquiries, and Contact

For any questions, concerns, or grievances related to this Policy or the handling of your data, please contact us at:

11. Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the venue at AHEMDABAD , GUJARAT , India.

12. Entire Agreement

This Policy constitutes the entire agreement regarding the subject matter and supersedes all prior communications. Any modifications must be in writing and duly authorized.